I am able to inform you this, Except There's some type of compensation coming from the.A., I won't ever, ever, at any time set foot on an American Airlines flight once again ! There are too many other Airways which will remain on program.
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To whom it may problem. I used to be really not happy with The shopper service which was supplied by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly Impolite and UNPROFESSIONAL) Undoubtedly not as polite since the movies which might be revealed prior to the flight leaves. She ought to have still left her Mind-set in your own home for the reason that I was not the sole passenger on this flight that have her wrath. The flight attendants title is Cher. I was traveling in an incredibly huge group on small business and will certainly Believe 2 times about using your airlines. The direct flight attendant was quite apologetic having said that This could not have occurred to start with.
Document LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Point out on Could 14th. Our prepare was to fly another morning to Phoenix on Flight 5635 We arrived at the airport at four:thirty am on May possibly 15th and our flight AT 6:fifteen AM was cancelled on account of deficiency of communications for your pilot to immediate his flight. However, there have been no other flights to Phoenix that day. So we were given an right away remain in El Paso. We had previously turned in our rental motor vehicle thus we were being stranded within the hotel for your working day!!. The travel agent rescheduled our flight for the following day May sixteenth. We have been taking a look at our tickets later on within the day and recognized something was Erroneous with our tickets so we went again on the airport and talked to the agent and we only experienced a flight to PHOENIX. No flight had been scheduled to Puerto Vallarta on that day!!! If we had not checked Using the agent we would have been layed more than in Phoenix for another working day. We experienced also upgraded our seats so we lost about $two hundred in expenses.
I discover it horrible to acquire my luggage go missing in Miami on each leaving and returning flights. I expect for being contacted immediately on how we can come to an arrangement concerning this. I will be executing a comply with up.
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A business affiliate And that i traveled back again from Punta Cana, DR on flight 1629 from a company vacation past Friday (two/five/16) after which you can on to Dallas by using flight 207. Once arriving back again into Dallas and retrieving our baggage, we discovered a strong odor on the suitcases after which you can about the contents inside, the offensive “musty†scent permeated almost everything and on some objects it’s doubtful which the odor can be removed.
What superior is writing your displeasure to this so referred to as “purchaser service†if absolutely nothing is finished to address the criticism.
I wanted to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of difficulties to search out me One more flight and to reroute my luggage. Gary was pleasant and helpful and relaxed, and I really appreciated how difficult he worked to help me.
– Flip your approach also to not address the Customer like Grime. Comprehend that they're your ‘bread and butter’ and without having them you wouldn’t be in operation whatsoever.
I just bought from the phone with Connie Sanders from the DFW Business. I asked for her identify since she was so sort and helpful to us. I have rarely encountered another person so helpful and caring. If all your site link Reps may very well be like her you might have an excellent airline.
This is with reference to flight 580 from charolet to Miami yesterday morning, After i first obtained to my seat I felt it absolutely was just a multitude. There was soda spilled from the chair and arm relaxation. There was trash from the final flight behind the seat ahead of me. When I questioned to get it cleaned up I had been given no reaction and I was still left to sit within a sticky seat for nearly 3 hours! This was the worst in airplane experience I have ever obtained by far.
it can be pitiful to have to report that my a number of email messages to Client Relations haven't been answered as of thus far Oct 29, a complete not enough the most elementary courtesy towards an eighty four years old Very first-Course passenger and Frequent Flier….